Shipping and Returns

How much is shipping?

We understand that a luxury watch is an investment.  We take care of the shipping costs for you by offering free worldwide shipping.

How long does shipping take?

Please see below for our average shipping times to major countries:

United Kingdom: 7-9 business days
United States: 10-20 business days
Canada: 10-15 business days
Australia: 10-20 business days

Please note that these shipping times are reflective of COVID-19 and the associated delays. We understand that some are longer than usual, please be patient during this time while postal services are working to deliver your order.

For further information on shipping, please see our shipping policy.

Can I return my watch if I am not happy with it?

In the very unlikely scenario that you are not satisfied with your watch from Horizon Watches Co, we offer a 30 day satisfaction guarantee. In this scenario, we ask that you post your watch back to us in the same condition as when you received it, in its original packaging.  When we receive your returned watch, we will provide you with a full refund of your purchase.  Please note return shipping costs are the responsibility of the customer. 

For further information on returns, please see our refund policy.